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Case Manager

Position Summary

The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. Must assure that clients receive appropriate, competent, and professional information and advice, referrals, and advocacy services to achieve successful outcomes.

Duties & Responsibilities

  • Determine clients’ eligibility for assistance
  • Collect information about clients, maintain and enter information into databases
  • Maintain case history records and prepare reports
  • Research local and national organizations to identify resources to meet the specific needs of families
  • Refer patients to appropriate health care, community or social services or resources both locally and nationally
  • Provide advocacy to client families as needed, including making phone calls, writing letters, or accompanying clients to meetings
  • Work with staff, both locally and nationally, to coordinate and implement Chai Lifeline services, including but not limited to food deliveries, family/client events, and volunteers
  • Counsel and provide emotional support to clients and family members
  • Monitor clients to evaluate progress
  • Schedule and confirm appointments for clients
  • Coordinate communication between patients, family members, medical staff, administrative staff
  • Assist, attend, and help execute all local Chai Lifeline programs: Big Brothers/Sisters, Camp Simcha without Boarders, Respite, events, etc.
  • Organization will provide training in trauma response
  • Actively participate in local trauma team interventions and services
  • Assist in ad hoc assignments

Education

 Master’s level mental health professional

Professional Skills:

  • Outstanding communication skills, both verbal and written
  • Excellent time management skills and the ability to multitask 
  • Ability/ experience working with sensitive information
  • Nonprofit experience is a plus

Hours & Schedule   

Full-time

Location  

2699 Stirling Road Suite B303 Ft. Lauderdale, FL 33312

Interested applicants should email their resumes to esandhaus@chailifeline.org, or click on "APPLY ONLINE" below.

apply online
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